Engagement Coordinator (Administration & Volunteering)

About the Role

This role is a brand new role for the museum and is a key member of the Engagement Team and the wider Programmes, Partnerships and Learning Division, working as part of a team of cross-site Coordinators to support the development and delivery of onsite, outreach and online activities.

The role focuses on the administrative aspects of the Engagement and Community Partnerships programme, and providing administrative support to the Assistant Director: Programmes, Partnerships and Learning.

This role will also include the day-to-day management of the Lived Experience Volunteer programme at London Museum Smithfield (including volunteer rotas, volunteer expenses and access fund, and training and wellbeing opportunities), working closely with colleagues from Engagement, HR and Visitor Experience teams.

Previous experience of working in a museum is not required and you do not need to have any academic qualifications. We are looking for someone who is highly organised and who has experience within team administration.

Responsibilities

• Provide administrative support for the Engagement and Community Partnerships programme.
• Provide administrative support to the Assistant Director: Programmes, Partnerships and Learning.
• Manage the day-to-day running of the Lived Experience Volunteer programme at London Museum Smithfield, including:
  • volunteer rotas
  • volunteer expenses and access fund
  • training and wellbeing opportunities
• Work closely with colleagues from Engagement, HR and Visitor Experience teams.
• Work as part of a team of cross-site Coordinators to support the development and delivery of onsite, outreach and online activities.

Equality, Diversity & Inclusion

London Museum is committed to being an equitable and inclusive employer, and to becoming representative of the diversity of London. We particularly welcome applications from people from Global Majority backgrounds, who are currently under-represented in our organisation.

We also welcome applications from disabled people, as we’re a Disability Confident Leader and are committed to recruiting, retaining and developing disabled people.

How to Apply

Applications are by application form via our online recruitment system. The closing date for applications is 11:59pm, Monday 31 August 2026. Shortlisted applicants will be invited to an interview on Monday 14 September 2026.

If you are successfully shortlisted you will invited to an interview where you will be asked questions to help us understand more about what you share in your application, and in particular to understand how you meet the essential person specification criteria for the role and demonstrate our museum behaviours. You will also be asked to complete a short task as part of the section process.

For more information about this role, please see the Job Description. To know more about what it’s like to work in London Museum and to get some top tips on how to make the best of your application visit: https://www.londonmuseum.org.uk/about/careers/