Operations Coordinator (Building and Facilities)

About the Role

We are looking for a highly organised, enthusiastic and motivated person to join our team and support the day-to-day running of the organisation, while playing a key role in welcoming visitors to the building.

Working closely with the General Manager, the Operations Coordinator (Building and Facilities) helps ensure that our building is welcoming, accessible and well-maintained. You will coordinate day-to-day operational and administrative management, ensuring the smooth running of the charity. You will also supervise and help lead the Visitor and Retail Assistants and temporary events staff to ensure a high level of visitor experience, and assist the wider organisation with programme-related and commercial hire events.

This position would suit someone looking to start or develop a career in arts administration and the wider creative industries.

Job Requirements

Summary of the Person Specification:

• An interest in contemporary art and community engagement
• Strong organisational skills
• A commitment to care and quality when working with a range of people
• Confidence in dealing with difficult and sensitive situations
• Excellent verbal and written communication skills with strong attention to detail
• Good time management, planning and coordination skills
• An interest in environmental sustainability
• Experience in dealing with people in either the cultural, retail or hospitality sectors
• Experience in supervising people and working flexibly within a team environment
• Some knowledge in building management and maintenance, including some basic practical experience of gardening, cleaning and maintenance

Responsibilities

• Supervise visitor-facing areas with confidence and an eye for detail, overseeing assistants in delivering the organisation’s day-to-day activities and liaising with building stakeholders to support concurrent use of our vibrant building and important cultural resource
• Be the day-to-day contact for our Community Spaces programme and fielding tour enquiries and bookings to the Programme team
• Coordinate setting up and closing exhibitions and displays each day, providing security checks and reporting any material changes or concerns
• Ensure that our building, including public spaces, on-site studios and resources, is safe and well-presented at all times. Coordinating and overseeing building maintenance, contracts and utilities
• Support Health & Safety within the organisation by maintaining compliance records and operations manuals, circulating policies and procedures to staff and service users

How to Apply

Please click on the ‘Apply Now’ button to see the Job Description in full and to access the Application Form to apply for this role.

Application pack: Studio Voltaire Application Pack — Operations Coordinator (Building and Facilities)